Canada Prize Draws Canada Prize Draws

Privacy Policy

How Canada Prize Draws protects and manages your personal information

update Last updated: January 2025
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Information Collection

Canada Prize Draws collects essential personal data to provide our digital entertainment services across Canadian provinces. We gather information through account registration, platform usage, and customer support interactions.

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Personal Identification

Full name, email address, and age verification data are collected during account creation to ensure compliance with Canadian regulations.

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Technical Information

IP addresses, device specifications, browser type, and platform usage patterns help us optimize your digital entertainment experience.

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Transaction Data

Purchase history and payment method information are processed securely through encrypted Canadian payment gateways.

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Data Storage & Protection

Your personal information is stored securely within Canadian data centers, protected by advanced encryption and access control measures.

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Encryption Standards

All sensitive data is encrypted using AES-256 encryption during transmission and while stored in our secure databases.

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Access Controls

Strict role-based access ensures only authorized personnel can view your information, with comprehensive audit trails.

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Data Retention

Personal data is retained only as long as necessary for legal compliance and service provision, typically 5 years post-account closure.

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Information Usage

Collected data enables us to deliver personalized digital entertainment experiences while maintaining platform security and regulatory compliance.

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Service Delivery

Account information facilitates access to our digital entertainment platform and personalized user experiences.

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Customer Support

Contact details and usage history help our team provide efficient assistance and resolve platform inquiries.

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Legal Compliance

We process data to meet Canadian regulatory requirements and maintain responsible digital entertainment standards.

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Third-Party Sharing

Canada Prize Draws maintains strict data sharing protocols, only disclosing information when legally required or essential for service operation.

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Regulatory Bodies

Limited information shared with Canadian gaming authorities for compliance verification and audit purposes.

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Payment Processors

Secure transaction data transmission to certified Canadian payment service providers for financial processing.

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Service Providers

Technical partners assisting with platform maintenance under strict data protection agreements and Canadian jurisdiction.

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Your Rights & Controls

Canadian privacy laws provide comprehensive rights regarding your personal information management and platform preferences.

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Access Requests

You may request details of personal information we hold and how it's being processed through your account dashboard.

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Data Correction

Update or modify inaccurate personal information directly through platform settings or by contacting our support team.

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Account Deletion

Request complete account removal and data erasure, subject to Canadian regulatory retention requirements.

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Data Deletion Process

Canada Prize Draws respects your right to control personal information and provides straightforward data removal procedures.

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Deletion Request

Submit data removal requests by emailing support@canadaprizedraws.com with your account details and verification.

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Identity Verification

We verify request authenticity through multi-factor authentication to protect your information from unauthorized access.

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Processing Timeline

Data deletion requests are processed within 30 days, with confirmation sent to your registered email address upon completion.

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Contact & Support

Our privacy team is available to address data protection inquiries and assist with information management requests.

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Registered Office

TECHNO-JEUX INC
1380, rue de la Pointe-aux-Lièvres
Québec, QC G1L 4M5

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Response Time

Privacy inquiries typically receive responses within 48 hours during business days.